Mission statements tend to be long, drawn out and never get to the point. Here is our mission statement – Make it easy, make it safe. SportsSignup®’s goal is to take the hassle out of running a sports organization, no matter how small or large, and keep it easy and safe for all involved. We do this by providing secure, easy-to-use online applications for online registration and fee payment processing; coach and volunteer background checks; tournament (team) registration; broadcast communication with text messaging; and database-driven member management systems for regional, state, or national organizations. Technically speaking, it’s called Software-as-a-Service (SaaS). It’s an approach that has helped thousands of sports organizations transform the way they do business and interact with their members. We just call it performing due diligence.
Back in 2002, Michelle Haller was the registrar for the 800-member Latham Circle Soccer Club in Latham, NY. She was processing the soccer registration forms – by hand, of course – and had stacks and stacks of papers covering the kitchen table. Her husband, John, walked in and thought, “This is going to be a serious crimp in my dinner plans.” Kidding.
Actually, John Haller took one look at those stacks of papers and all the work his wife was doing with sports management and thought, “There has to be a better way.” So John, the co-founder and chief technology officer of MapInfo Corp. (now Pitney Bowes MapInfo) in nearby Troy, NY, sat down and wrote out a computer program to simplify the sports registration process. He took it to Matt Scarchilli, the president of the Latham Circle Soccer Club. Matt was so impressed that he convinced some of his colleagues in other youth sports organizations to try the program.
The rest, as they say, is history. Matt and John became partners and took this new system to market in August of 2003 under the name League Sports Services LLC, which still stands as the parent company for SportsSignup.
Today, we have more than 2,000 customers in all 50 states and Canada; have processed hundreds of thousands of sports registrations, and coach and volunteer background checks for leagues ranging in size from just a few teams to more than 10,000 participants; and have processed more than $200 million in secure credit card transactions.
And all because John didn’t have any room to put his dinner plate down!
Our Support Services
What’s your first reaction when you make a phone call to a company and you get the automated response system? Yep, us too. So when you call us, you will speak to a real, honest-to-goodness person, whether its nights, weekends or holidays – well, um…unless the Giants and Patriots are playing. Go ahead, try it. Feel free to ask one of our staff what time it is, or who won the last World Series, or who put the colored sock in with the white clothes.
Having a no-fee, U.S.-based support staff is just one of the services SportsSignup provides. We stay current with the latest trends and changes in industry standard technologies, and we pass along those upgrades and improvements in safety, security and convenience to you. We utilize the latest Customer Relationship Management (CRM) tools and automated systems to securely manage our customer information, our technical knowledge base and our support infrastructure.
All of our services are online, database-focused, and fully customizable by you as an authorized sports administrator. That means you and those you authorize handle things YOUR way, whether you run a small sports organization that doesn't have dedicated systems employees or a large organization in which multiple people need access to information from different locations.
SportsSignup has the coolest team in the world, if we do say so ourselves. Our staff shares a common bond – a passion for sports, a love of children, and a concern for their safety and well-being. Many on our staff are sports administrators themselves, so they know what it takes to run a sports organization and operate it efficiently – and how to make your life easier.
Our management team is the perfect blend of experienced and successful entrepreneurs mixed with technology gurus who strive to maintain both a fun and efficient work environment resulting in great team chemistry.
Our "Hassle Free" Business Model
Information Technology – fancy term that some folks translate into “big budget.” Not here. Whether you’re a sports organization with four teams or one with 400, all of our services are completely opt-in. There are no up-front costs, no contracts, no commitments. You want all of our services? Great. You want just one or two? Terrific. It’s still a pay-per-use pricing model no matter what service or services you choose.