Providing your organization with great customer service and support, where and when you need it, is one of the most important investments any company can make. We here at SportsSignup know that very well, which is why we have the SportsSignup Support Center.
With our Support Center you have access to:
The Knowledge Base has hundreds of support references, created by support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.
Our Resources section has a library of downloadable documents ranging from User Guides to helpful articles. And, this library continues to grow...if there is something you would like to have available just let us know!
The Glossary is an alphabetical list of all terms with their definitions. Don't know what "Chargeback" means with regards to online sports registration? You can find the definition in the Glossary.
The Troubleshooter allows you to take a step by step tour through our guides to help you find your answer.
TUTORIAL AND SUPPORT VIDEOS
If you're have having trouble with your online registration, check out one of the many support videos available.
SUBMIT A TICKET
If you can't find a resolution to what you are searching for in our Knowledge Base, Resource Section or Troubleshooter, you can always submit a ticket to our Customer Support team for specific assistance. You will have a response within 24 hours.
CONTACT US AND SUBMIT FEEDBACK
As usual, you can ALWAYS contact us via email, phone or snail mail; whichever is your preference! And, we greatly appreciate all feedback you may have.
As much as we love 24/7 online support we thrive on providing outstanding personal service so if you can't find what you are looking for online, you can always give us a call, toll free, and speak with a real person....really!
Visit our Support Center now! Remember, you must have a SportsSignup logon and password to access the Support Center.